1Introduction

Feiniaosuda Supply Chain (Shenzhen) Co., Ltd. Bao'an Branch ("we", "us" or "our") respects your personal privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website and use our logistics services.

By using our website or submitting an inquiry, you agree to the practices described in this Privacy Policy. We are committed to protecting your personal data in accordance with applicable data protection laws and regulations.

2Information We Collect

We may collect the following types of information when you interact with our website:

Information You Voluntarily Provide:

• Your full name and company name
• Email address and phone number
• Shipment-related details, including cargo description, weight, dimensions, and destination warehouse codes
• Any other information you choose to provide through our contact form or email correspondence

Automatically Collected Information:

• IP address and browser type
• Device information and operating system
• Website browsing behavior and pages visited
• Referring website and exit pages

This technical data is collected through cookies and similar tracking technologies for the purpose of improving website performance and user experience.

3How We Use Your Information

We use the information we collect solely for the following legitimate business purposes:

• To respond to your shipping inquiries and prepare customized freight quotations
• To arrange and manage logistics-related services and shipment communication
• To improve our website functionality, service quality, and customer experience
• To send you relevant service updates and logistics information you have requested
• To comply with applicable legal requirements and regulatory obligations
• To protect the security and integrity of our website and business operations

We will NOT sell, rent, lease, or trade your personal information to any third parties for marketing purposes without your explicit consent.

4Cookies and Tracking Technologies

This website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and understand how visitors interact with our site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality and user experience of certain parts of our website.

5Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security assessments.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

6Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data, subject to legal obligations
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your personal data for certain purposes

To exercise any of these rights, please contact us at 193839969@qq.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party sites and assume no responsibility for them. We encourage you to review the privacy policies of any third-party websites you visit.

We may engage trusted third-party service providers to assist with website hosting, analytics, and communication services. These providers are contractually obligated to handle your data securely and only process it on our behalf in accordance with our instructions.

8Children's Privacy

Our website and services are directed at businesses and professional users. We do not knowingly collect or solicit personal information from individuals under the age of 16. If you believe we have collected personal information from a child, please contact us immediately and we will take steps to remove that information from our systems.

9Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Material changes to this Privacy Policy will be notified through a prominent notice on our website or by direct communication where appropriate.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:

Feiniaosuda Supply Chain (Shenzhen) Co., Ltd. Bao'an Branch
Email: 193839969@qq.com
Phone: +86 188 0188 1802
Address: Room 314, City Garden, No.126 Fuyong Avenue, Huaide Community, Fuyong Subdistrict, Bao'an District, Shenzhen, Guangdong, China
Business Hours: Monday - Friday, 9:00 - 18:00 (GMT+8)

We take all privacy-related inquiries seriously and will respond to your concerns as promptly as possible.